Residential Program Coordinator - Morning Star Boys' Ranch - Spokane, WA

  • Posted on: 26 September 2017
  • By: Amanda Loiacano

Job Description

Position: Residential Program Coordinator

Summary/Position Overview: 

The Residential Program Coordinator is responsible for supervising staff on all shifts, and ensuring that all required staff tasks are successfully completed. This includes the supervision of all Residential Counselors (RCs) and the residential personnel on all shifts as well as being responsible for the organization of events and activities, including the deployment of staff for specific assignments.

Supervision responsibilities include, but are not limited to: 

-Supervising staff in their activities and involvement with the residents. Ensure that all activities, events, meetings and interventions are safe, healthy, productive and meet the needs of the residents while complying with all state and MSBR rules and regulations.
- Coaching, mentoring and providing direction and advice to staff, students and volunteers on shift. Be open to suggestions and be a positive role model.
- Making certain that all Federal, State and MSBR rules and regulations are known and practiced by staff and residents.
- Ensuring that the traditions of MSBR are known and practiced by staff and residents.
- Overseeing the Daily Behavioral Rating program, ensuring its smooth operation, that scoring is completed fairly and in the manner prescribed in each case, and that proper documentation is completed after every shift.
- Ensuring that staff consistently and properly use the milieu program PBIS.
- Training staff on all aspects of his/her position and the program.
- Being a role model for the residents and staff.

Reports To: Program Director


-Residential Counselor Shift Supervisors – FT
- Residential Counselors – FT
- Residential Counselors – PT
- Residential Counselors – On Call
- Graveyard FT
- Graveyard PT
- 4H Equine Livestock Specialist


Full Time

Compensation Range: Annual Salary $38,000 to $50,000


Position entitled to all benefits currently provided to Full Time, Permanent, Exempt employees; any and all benefits may change at any time with or without notice.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential functions include, but are not limited to: 

-Ensuring residents rise in the morning, are provided a nutritious meal and are off to school or other activities in a positive frame of mind.
- Assigning house jobs to ensure the House is kept clean and tidy.
- Making certain residents maintain clean rooms, are properly groomed, clothed and prepared for school or activities.
- After residents have left the building, check House for neatness, making sure beds and wardrobes are tidy, and that the kitchen, dining and laundry areas are clean.
- Scoring residents’ rooms in accordance with the DBR program.
- Being responsible for the general neatness and proper order of all buildings, grounds and equipment; remedy or report all issues to the Facilities’ Manager. Report all safety issues to the Program Director and Facilities’ Manager.
- Supervising all day staff who attend to residents who are home from school or activities because of illness or school issues, filling in when necessary.
- Organizing work crews and projects.
- Overseeing or applying consequences to all residents who have violated the Law or Ranch rules, keeping in mind and using best judgment about what is best for the resident, what consequences would be most constructive for the continued growth of the resident, while being sensitive and consistent with all policies.
- Ensuring staff use discipline and enforce rules based upon the PBIS model, and always in compliance with State regulations and best practices.
- Completing residents’ weekly allowances and all restitution.
- Scheduling gym usage in cooperation with the Program Director or other Administrative Staff.
- Ensuring that Shift Supervisors properly conduct House meetings and small group meetings.
- In cooperation with Case Managers, schedule arrival and departure of children on weekends.                                                                                                                                                                                                                                                                                            -Ensuring that on a daily basis staff accurately and completely dictate behavioral observations of individual residents.
-Attending all staff meetings, team meetings, and training sessions as scheduled. Run supervisors’ meetings and keep Program Director informed of training and staffing needs.
- Supporting the program through completing special assignments. Follow through with requirements and expectations on special assignments specified for the position or as requested by the administration.
- Providing feedback in a positive and respectful manner.
- Completing staff Performance Evaluations; keeping the administration informed of staff performance and progress or issues.
- Ensuring that each shift has adequate staff. Granting leave requests as appropriate and filling vacant shifts. Overseeing documentation of all leave and time worked, including all time cards.

Competencies and Characteristics:

- Ethical Conduct
- Leadership
- Problem Solving
- Supervisory and management ability
- Good stress management and ability to keep composure under stress
- Teamwork and collaboration
- Ability to work independently with little or no supervision
- Reliability – ability to complete assigned tasks and follow up as required
- Good attendance and punctuality
- Ability to develop positive interpersonal relationships
- Creativity and positive attitude
- Thoroughness and attention to detail
- Focus on Client Success
- Initiative
- Flexibility
- Time management
- Written and Verbal communication skills
- Results driven
- Proficient in computer and software skills including but not limited to Excel, Word and database management

Work Environment:

The work environment for this position ranges from a temperature controlled office, to residential setting including bedrooms, laundry, kitchen, and so forth, along with an outdoor environment ranging from cold to hot. Y:\HR\Position Job Description\MSBR\Residential Program Coordinator.docx Page 4

Physical Demands:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- This position requires the employee to direct and participate in recreational activities with residents.
- This position is physically active, requiring frequent lifting and carrying up to 10 lbs., and occasionally lifting and carrying 10-25 lbs., along with lifting up to 50 lbs. This person may be required to assist in physically restraining and lifting combative residents. It requires periods of standing and walking, as well as periods of sitting. It occasionally requires reaching at, or above shoulder height, twisting, stopping/bending and pushing/pulling to perform resident care duties.
- Requires walking up and down steps.
- Must be able to perform all physical activities associated with physically restraining a resident.
- Must be able to perform functions associated with sports activities and work crew jobs, such as running, jumping, sustained physical strain, shoveling, raking etc.
- Must have visual and hearing acute enough to detect changes in a resident’s condition, along with being able to assess health and safety issues of residents and staff.
- Must be physically and mentally able to perform all duties and responsibilities outlined within this document.

Potential Safety Concerns Associated with Position:

- Some job duties require an employee to work in an adversarial situation(s).
- Employee may be exposed to blood, other bodily fluids, diseases and illnesses.
- Some contact with farm animals such as horses, pigs, chickens, rabbits and goats.
- Standing and or sitting for long periods of time.
- Sports activities.
- Work crew activities.
- Sprinkler heads on ball field.
- Improper use of physical restraint techniques.
- Slippery and/or icy driveways, walkways and floors.

Expected Hours of Work:

This is a full time, exempt position, often requiring evening and weekend work and long hours beyond a standard 40 hour, Monday through Friday work week.

Travel: Occasional out of town travel may be required.

Required Education and Experience:
- Bachelor’s Degree in education, psychology, social work, physical education or another closely aligned field
- An appropriate amount of experience in residential care

Additional Eligibility Qualifications:
- Demonstrate the understanding, ability, physical health, emotional stability and personality suited to meet the physical, mental, emotional and social needs of abused and challenged children.
- Must be at least 21 years of age
- Must pass required background checks
- Possess a valid driver’s license
- Legal documentation to support working legally in the United States
- Tuberculosis test or x-ray within the past 12 months (unless able to demonstrate religious reasons prohibiting the test)

Within 90 days of employment, or as otherwise specified by the administration or policy, the employee must have successfully completed the following:
- First Aid and CPR training
- Blood borne pathogen training
- De-escalation and restraint training
- HIV and AIDS training, including infection control requirements.
- Sexual abuse/harassment training
- State of Washington Food and Beverage Handlers’ permit
- MSBR Safety Tour (scheduled with Facilities’ Manager)
- All other training specified or required by the administration

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed or required by this position’s supervisory or other management.