SR Director Campus Residential - San Diego Center for Children - San Diego, CA

  • Posted on: 27 July 2017
  • By: Amanda Loiacano


Senior Director of Residential Programs

Interested candidate must have completed six months in current position and must complete the “Internal Job Application” and submit it to the Human Resources Department on or before closing date. (You may obtain an Internal Job Application from the forms and download section of the Intranet.)

Title: SR Director Campus Residential
City San Diego
State CA
Postal Code 92111
Country United States

Job Description:

Join the team of San Diego's Oldest Children’s Non-Profit!
Do you want to help protect the joy of childhood, prevent emotional suffering, and incite change? Are you looking for a meaningful and rewarding career that will give you a strong sense of purpose? Do you want to make a lasting difference in a child and family’s life? Then we want to meet you!
Pay Range: $82,000 - $90,000
Schedule: Full time, Monday-Friday

Please include resume and letter of interest with online application.


Reporting to the Chief Executive Officer (CEO), the Senior Director of Residential Programs serves as a key leadership team member and an active participant in making strategic decisions affecting the San Diego Center for Children. Responsible for the leadership, development, implementation, and oversight of residential services for severely emotionally disturbed children and adolescents, including fully integrated intensive mental health services. Provides a vision of quality care in coordination with Senior Leadership for the enhancement and growth of all services. Represents the Center to all major stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

Promote Excellence and Responsive Services:
• Collaborate with other professionals at the agency to enhance programs and develop new initiatives to increase census, scope of services and quality of care based on best-practices and innovation.
• Support the quality improvement process to ensure that each case is receiving quality treatment. This includes collaborating with program staff on all components of quality improvement and developing a high level of personnel support for quality programming, and the implementation and evaluation of evidence based practices.
• Monitor and enhance the quality of the site’s physical and therapeutic environment.
• Responsible for ensuring each program staff receives all required training.
• Provide 24 hour on-call consultation regarding operational issues and/or ensure coverage by a designated substitute who meets regulatory guidelines.
• Monitor staff working conditions, morale, hours, and grievances.
• Monitor all clinical services to ensure compliance with government regulation and policy, including Title 22 Regulations; and San Diego County Behavioral Health Services, Child Welfare and California Department of Education contracts; as well as SDCC policies/procedures.

Leadership, Management and Compliance Oversight:
• Ongoing assessment of program to implement and/or refine program to meet all regulatory requirements, and provide optimal level of safety and clinical care for the population served, including adherence to the standards of CCL, Medi-Cal, and the Joint Commission on Accreditation, and preparation and participation in all audits and site visits.
• Provide leadership to all program managers, supervisors, therapy staff, and direct care staff members.
• Responsible for understanding and adherence to all contracts in place for residential youth.
• Monitor clinical documentation (i.e. client plans, therapy notes) to ensure that each case is receiving quality treatment and that documentation is in compliance with the requirements of the Joint Commission, San Diego County Behavioral Health Services and Child Welfare departments, and Medi-Cal.
• Review Quarterly Status Reports and annual Medical Records Reviews/Audits, and follow up on all issues identified within this report or on those requested by Contract Monitor, other payors, or their superiors within SDCC.
• Facilitate open communication between multi-disciplinary clinical and administrative personnel within the program and within the organization as a whole.
• Collaborate with senior leadership to maintain fiscal surplus and resolve all fiscal issues in a timely manner, such as budget planning, billing issues, cost management, procurement issues, administrative adjustments, and support data cost reports
• Maintain personnel practices, train, provide supervision, progressive disciplinary actions, and performance reviews for all direct reports.
• Promote and support integration of the residential program, the SDCC Academy and all SDCC clinical programs including, Wraparound, In-home and Intensive Outpatient, After-School and Outpatient programs.

Community Engagement:
• Represent the Center at local events that will increase visibility of services offered.
• Confer with caregivers and other stakeholders regarding SDCC services and activities. Responsible for attending to, processing, and resolving grievances by caregivers, youths, or community members.
• Interface with program support departments and personnel to ensure program support needs are met. Program support departments include, accounting, facility management, marketing, human resources, general administration, etc.
• Develop and/or maintain community and professional linkages in order to meet program objectives.

• Fulfill training requirements.
• Other duties as assigned by Chief Executive Officer.

Directly supervises the Program Directors, Operation Managers, Nurse Manager, Dietary Manager (and all other residential program managers as so defined) and carry out supervisory responsibilities in accordance with organization’s policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Requirements

• Must be a licensed clinician (MFT, LCSW, LPC or Psychologist) with four years post-licensure
• A minimum of seven years clinical experience working in a residential treatment setting with children
• Minimum of 5 years of demonstrated progressive supervision/management experience in clinical or residential settings
• Multicultural awareness; strong communication and writing skills
• Strong leadership skills
• Valid California Driver’s License

• Cardiopulmonary Resuscitation Certificate (CPR)
• Standard First Aid
• Group Home Administrator
• Safe Positive Approaches (S.P.A.) Certification

Date Posted 7/19/2017