Associate Executive Director, Residential & Educational Services – St. Catherine’s Center for Children


Albany, NY

St. Catherine’s Center for Children offers a wide array of services designed to meet the needs of vulnerable children, families and adults, including residential and foster care programs for children and youth, homeless and community-based services for adults and families, and a special education elementary school.

Our Mission: 

St. Catherine’s Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve.


We are seeking to fill the position of Associate Executive Director for Residential and Educational Services. This position maintains oversight of the Residential Programs and the R&E May School. The Associate Executive Director (AED) will manage the daily administrative operations for each program and provide direct supervision to program leadership. The AED cultivates a department that provides a continuity of trauma informed, therapeutic programming for children between residential and educational services.

Duties/Responsibilities include, but are not limited to:

  • Lead business operations and strategic planning for Residential and Educational Services.
  • Ensure agency strategic direction and program direction are effectively communicated to program staff.
  • Set goals for education and residential divisions in collaboration with the agency’s Executive Management Team that supports the implementation of the Family First Prevention Services Act, specifically related to QRTP requirements and restraint reduction initiatives.
  • Set goals for Residential and Educational programs in collaboration with the Chief Compliance Officer and individual program directors focused on continuous quality improvement.
  • Ensure implementation of therapeutic model of care using evidence supported/evidence-based practices.
  • Ensure a continuity of care between Residential and Educational programming and services.
  • Ensures quality and compliance of program documentation and data entry in AWARDS and Connections as required by agency policy and regulatory bodies.
  • Analyze data and trends to course correct ensuring the implementation of best practice to allow for the least restrictive living and educational setting for children.
  • Collaborate with colleagues to develop and implement policies and procedures.
  • Organize and coordinate inter- and intradepartmental operations.
  • Oversee resource allocation and budgeting for Residential and Educational Services.
  • Participates in budget meetings as needed. Make programmatic adjustments that enhance and improve operations.
  • Provide direct supervision for program leadership and evaluate performance.
  • Collaborate with Human Resources and individual program directors to recruit and hire for program positions.
  • Works collaboratively with Human Resources and the Business Office to ensure compliance with policies and procedures required by these departments.
  • Resolve issues that may arise in a timely manner.
  • Assume responsibility for timely reporting regulatory agencies and other stakeholders.
  • Participate in agency activities (such as events, coalition and association meetings) as needed.
  • Collaborate with the Executive Management Team to manage agency functioning so as to maintain a high level of quality service to clients and collaterals.
  • Participates periodically as scheduled in Executive Management Team Meetings.
  • Enhance and develop relationships with referring and community agencies for Residential and Educational programs.
  • In conjunction with the Clinical Director and the Director of Human Resources and Training, ensures provision of orientation and on-going training for social work staff and that staff participate as scheduled in all required trainings.
  • Collaborate with Chief Compliance Officer and Quality Assurance Staff to conduct periodic program level monitoring and ensure facilities are maintained in a manner that creates a therapeutic environment for children to live and learn.
  • Facilitate communications among and between programs and divisions. Develop interdependencies between programs and divisions, and back office functioning.
  • Promotes professional development of self and staff by attending and leading trainings and in-services (as needed).
  • Serves on program and agency committees (as needed).
  • Keeps supervisor and administrators informed of program events and critical situations.
  • Completes other duties as assigned by supervisor.

Organizational Relationships: 

  • Reports to the Chief Operating Officer.
  • Supervises and meets on a regular basis with the Director of Group Living, Principal (Director of Education), Residential Management Team and Day Treatment Management Team.
  • Collaborates and cooperates as necessary with the staffs of the Agency’s management teams, a variety of other Agency staff, consumers, and community organizations.
  • Shares program “On-Call” duties with the Residential or Foster Care Team as needed.

Essential Functions:

  • Ability to problem solve, and to analyze information and resources in order to plan and accomplish complex tasks.
  • Ability to lead and inspire confidence in those supervised as well as those who collaborate on a peer level.
  • Organizational skills sufficient to meet program requirements in a timely and efficient fashion.
  • Ability to identify, enable, develop, and coordinate client and community resources.
  • Ability to relate to a wide range of people. This includes but is not limited to a broad range of people who are culturally and socio-economically diverse, as well as people with various developmental and functional levels.
  • Ability to understand, communicate, represent and carry out the mission, values, philosophy and policies of St. Catherine’s Center for Children.
  • Ability to work collaboratively with other personnel and/or service providers or professionals.
  • Ability to work flexible hours, outside of scheduled work hours.
  • Good writing and communication skills.
  • Ability to maintain record keeping according to agency and funding source requirements.
  • Ability to analyze data and plan activities for the development of outcome measures and the achievement of performance-based goals.
  • Ability and conceptualizations necessary to embrace and work effectively within a therapeutic-based program.
  • Ability to lead and inspire confidence in those supervised as well as those who collaborate on a peer level.
  • Ability to work effectively in a shared decision-making model as a team member, while respecting the roles of others.
  • Flexibility regarding assignments and time of service provision.
  • Ability to effectively engage in case planning activities, assessment and treatment planning.
  • Ability to organize and effectively manage in a timely manner the varied tasks of the position.
  • Ability to work with automated data processing systems in order to enter and retrieve information 

Position Specifications:

  • Master’s Degree in a human services field is required.
  • Experience in oversight of a human services program and/or special education program, supervising staff.
  • Experience working with children with serious emotional, behavioral and cognitive difficulties.
  • Awareness of community resources pertinent to the programs.
  • Experience with Medicaid Managed Care and Regulations.
  • Experience in Children’s Day Treatment Services regulated by the Office of Mental Health.
  • Previous management experience and oversight of Residential and Educational Programs.
  • Knowledge of child development, special education, child abuse/neglect, and the social welfare system.
  • Demonstrated use of effective managerial skills.
  • Clean and valid NYS driver’s license, with the ability to meet criteria as outlined in the Revised Policy for Agency Drivers.
  • Demonstrated placidity and patience; flexibility and adaptability.
  • Must be willing and able to work in close proximity with the clients we serve.
  • Must have the ability to pass required pre-employment background checks.

What We Offer*:

  • Competitive Salary with an excellent benefits package
  • Health Insurance options: medical, dental, and vision
  • Generous Paid Time Off and Holiday Pay
  • Employee Referral Bonuses*
  • On-going Professional Development and Career Opportunities
  • Pension Plan with Aggressive Agency contribution
  • Life Insurance
  • Paid Training & Tuition Reimbursement
  • Fast-paced and business casual work environment

*some conditions may apply

EOE Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.