Join an innovative leader that has been providing specialized residential programs in placement for youth in foster care with developmental disabilities, who are pregnant or parenting, or who are at-risk for human trafficking and an array of clinical services to meet their therapeutic needs. The Director of Clinical Services leads CHN’s clinical team and its delivery of quality clinical services to these youth in a positive, trauma sensitive, nurturing, and healing environment. The Director works in tandem with the Director of Campus Operations to ensure seamless, highly synthesized, and coordinated services; provides leadership establishing standards for an integrated residential team, and identifies key drivers and internal benchmarks for program and clinical success
DIRECTOR OF RESIDENTIAL CLINICAL SERVICES ESSENTIAL FUNCTIONS:
- Oversee an integrated team to include: Intake Coordinator, Therapists, Care Coordinator, Records Coordinator, and Nurse; synthesizing these resources to serve and support the residential team to ensure the delivery of comprehensive services that are consistent with the values and culture of CHN (PBIS, Trauma Informed Care, and QPI).
- Leads and directs team of Residential Therapists to ensure appropriate trauma informed therapeutic services are provided and establishes a standard of quality for documentation and treatment for youth.
- Develops standards of operation that reflect a nurturing, child centered, and family like environment on campus and in the cottages. Identifies opportunities for improvement and creates action plans and trainings accordingly.
- Establishes protocol and standards that promote normalcy and co-parenting with birth families, caregivers, and guardians/case management.
- Oversees CHN’s intake process and coordinator to ensure high utilization, responsible placement, and quality customer service to external providers and to youth entering the program. Provides support and direction as needed in the event a youth is at risk of discharge and for all youth transitioning from the program.
- Monitors delivery of high quality and Medicaid compliant Behavior Health Overlay Services (BHOS), ensures Medicaid (BHOS) billing is current and that any potential risk is mitigated, and supports the delivery of Applied Behavior Analysis on campus.
- Collaborates with the Director of Campus Operations and oversees budget and budget performance for the residential programs, seeking opportunities to maximize revenues, enhance services, increase resources for youth and establishing countermeasures for deficiencies when present.
- Ensures youth are safe and receive quality care with medical, mental health, dental, vision, and other services delivered or accessed timely and efficiently.
- Establishes CHN as an excellent partner with case management and CBC organizations by actively participating in court reviews, staffing, and other case related meetings, demonstrating expertise and providing comprehensive and knowledgeable information about the child.
- Responsible for program development and revisions as needed to ensure the programs are consistent with funding/grant requirements, local policy, COA, and state or federal standards.
- Provides crisis and behavioral intervention and prevention, such as assessments for Baker Acts, abuse hotline calls, and assistance with Child Protective Investigators. Ensures staff is trained and compliant with Mandated Reporting requirements.
- Collaborates with the Director of Campus Operations to continually assess services and develops or refines policies and procedures, job descriptions, including infrastructure issues in assigned areas.
- The Director is an active participant in agency PQI and reviews all critical incident reports. The Director will identify trends or risks if present, and identifies measures to improve.
- Directs the coordination, supervision and training of interns as needed in areas of expertise.
- Participates in Administrator “on-call” rotation. Establishes and oversees on-call rotations and responsibilities for residential therapists.
- Represents CHN at external meetings including but not limited to: ad hoc community groups, lead agency, funder, trade organization(s), statewide and judicial meetings.
- Ensures confidentiality of client information and records.
- Participates in multi-disciplinary reviews if needed, and represents CHN as needed in court. Demonstrates professionalism, advocacy and a thorough knowledge of CHN youth and represent CHN favorably through these efforts.
- Acts as Designee for the Director of Campus Operations as needed.
- Perform other duties as assigned.
DIRECTOR OF RESIDENTIAL CLINICAL SERVICES MINIMUM QUALIFICATION REQUIREMENTS:
Education and Experience:
- Licensed Clinical Social Worker, Licensed Mental Health Counselor, or Licensed Marriage and Family Therapist.
- Five (5) years progressively responsible experience in a therapeutic setting, two (2) years of which must have been in a supervisory position.
- Qualified supervisor for LCSW, LMHC, LMFT a plus.
Licenses & Certifications:
- Active FL licensure as an LMHC, LCSW, or LMFT.
- First Aid and CPR Certified or ability to obtain within 30 days of new hire date.
- Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense or license suspension.
- Must be insurable under CHN’s current auto insurance policy.
- Must be able to work flexible hours, including evenings and weekends.
- Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check and sexual predator screening.
DIRECTOR OF RESIDENTIAL CLINICAL SERVICES COMPETENCIES & PROFESSIONAL DEVELOPMENT:
Annual Training Requirements: The following training topics are required annually: Sexual Harassment, Blood-borne Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA–related training, Crisis Prevention, and Program Goals.
Knowledge, Skills and Abilities:
- Ability to communicate effectively, verbally and in writing. Possess effective interpersonal skills.
- Knowledge of Department of Children and Families rules and regulations regarding the care of children.
- Knowledge of child abuse or neglect reporting procedures and methods.
- High level of expertise in clinical interventions treatment methods, strategies and techniques.
- Knowledge of quality documentation as required by agency standards, rules, regulations, and Medicaid.
- Ability to conduct assessments, treatment evaluations, counseling in group and individual sessions, treatment planning, and discharge planning.
- Skilled in providing leadership, training and support to other team members.
- Ability to work as a multi-disciplinary team member in a positive productive manner.
- Ability to convey ideas, concepts and case studies to clients, other clinical staff, families, court, and to other audiences as required
DIRECTOR OF RESIDENTIAL CLINICAL SERVICES ESSENTIAL PHYSICAL SKILLS:
- Ability to perform physical restraint techniques as required utilizing the CPI method.
- Ability to bend and stoop.
- Ability to perform moderate lifting.
- Ability to run, walk, skip, hop or jump
- Reasonable accommodation will be made for otherwise qualified individuals with a disability.
- Treatment Center Environment.
- Possible exposure to verbal abuse and physical behavior.
- Possible exposure to clients with communicable disease.
- Works both indoors and outdoors on a routine basis.
- High interaction with children.
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.