COO – Sacramento Children’s Home


Sacrament, CA



Since 1867, the Sacramento Children’s Home (SCH; has been committed to helping children by providing high-quality care to the Sacramento region’s most vulnerable children and families. Its 150+ year history has positioned the agency at the forefront of caring for at-risk youth and helping to build strong families throughout our community. It is anticipated that the organization will be evolving from small and specialized to its next level. In the next five years, SCH will have established itself as the most comprehensive human services organization in the region, providing extraordinary care for the most vulnerable children and families in our community.

The organization’s 2024-2029 Strategic Plan Pillars are:

  1. Extraordinary Care
  2. Financial Strength and Sustainability
  3. Operations and Culture
  4. Industry Leader

From providing crisis support for families with infants and toddlers to providing short-term residential care to foster youth who have suffered trauma, SCH services focus on child abuse prevention, intervention, and mental health treatment for our area’s most at-risk children and families. SCH’s programs promote child safety, positive parenting, education, and mental health and improve the healthy functioning of families. Through their portfolio of programs, they provide services to over 7,000 children and 4,300 families each year. SCH’s annual budget is $26,000,000; it has 300 committed, passionate-about-the-mission employees, a 17-acre campus, and five other facilities.

As a leader in its field, the Sacramento Children’s Home continues to seek opportunities to better serve our community and provide the most comprehensive, inclusive, and effective programs and services to address the changing needs of at-risk youth and families. Their ongoing commitment to finding new and innovative ways to serve the region has led them to launch cutting-edge programs like The Source. The Source provides 24/7 support to all children and their caregivers, up to age 26, in Sacramento County.

2443 Fair Oaks Blvd, Suite 397 · Sacramento, CA 95825 · 916.977.3700 ·
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SCH has excellent leadership, strong community support and respect, well-regarded sponsors who enjoy being associated with the prestige of SCH and its mission, and a region which needs its services. The oldest children’s residential homes in the region, the Sacramento Children’s Home stands ready and committed to serving the community for many years to come, so all children have a chance for a better tomorrow. There is no greater good than helping children and families succeed.


SCH’s Chief Operating Officer’s position offers a truly unique opportunity to combine cause-driven work with a career.

Reporting directly to the CEO, the COO has five direct reports and 15-20 indirect reports: HR, two Child and Family Program Directors, facilities and, eventually, IT. This position is responsible for executing the CEO’s vision. As a member of the Leadership Team, the COO works interdependently with each Leadership Team member to fulfill SCH’s mission. The COO is responsible for leading planning processes in developing systems that assure training, supervision, compliance, and accountability of all staff in all programs. The COO also assures development, maintenance, and accountability in compliance with applicable federal, state, and local statutes and regulations, agency funding standards, and SCH policies and practices.

Approximately three times a year, each leadership team member is on call. In the typical, two-week on-call period, there are generally one or two calls, 99% of which are handled by phone.

This is a wonderful opportunity to play a key role in a Sacramento community agency that is deeply respected for its tradition of providing the critically needed services that are “the heart of a home” for many children and families in the region.  The ideal candidate will have a passion for this mission and will work with the leadership team to raise the agency’s profile and ensure its ability to fulfill its mission and maintain its outstanding reputation for generations to come.


It is expected that the Chief Operating Officer will achieve the following in the first year:

Within the first 30 days…

  • In consultation with the CEO, will have personally met with staff, appropriate board members, and stakeholders to begin the relationship and understand their communication needs and, as well, an understanding of high priority activities already underway

Within the first 90 days…

  • Will conduct an informal operations assessment (staff, compliance, facilities, and related resources) and will report findings to the CEO
  • Will become up to date on SCH’s strategic plan, priorities, and initiatives

Within the first 180 days…

  • Will have in place a continued development and bench strength plan for staff
  • Will begin transitioning into responsibility for IT
  • Will have compliance up to date and with a forward focus
  • Will have facilities plan underway to support the extraordinary service and care SCH offers

By the end of the first year…

  • Will have built relationships with relevant stakeholders across the operational areas of SCH
  • Will have developed a strong understanding of the organization’s HR, QI, programs, and IT needs, ensuring operational support as well as planning for future needs and growth

Successful candidates will have the following combination of experience that will allow them to achieve the outcomes noted above:

  • Ten plus years of increasingly responsible professional experience
  • Leadership experience of a unit, division, or organization
  • A background in organizational development (practices, systems, and techniques that affect organizational change)
  • Compliance experience
  • Experience in a healthcare organization, human services, or clinical or residential treatment preferred.
  • Proven experience driving change through a unit, division, or organization
  • Experience in IT, facilities, and HR
COMPETENCIES (in priority order)
  • A motivator and coach
  • A driver of the vision’s execution
  • A systems mindset
  • A willingness to challenge people and ideas when appropriate
  • A change agent

Successful candidates will have the following education that will allow them to achieve the outcomes noted above:

  • Undergraduate degree, preferably in a related/complementary field: OD, healthcare, human services, clinical
  • Graduate degree preferred, preferably in a related field
CULTURE (in priority order)

The ideal candidate will possess a work style and personality that will create an excellent fit with the organization’s culture and structure:

  • A time of reset as we transition out of the pandemic
  • An increased focus on compliance
  • Passionate about the mission
  • Flexible and open to new ideas; willing to look at things through a fresh lens
  • A culture of continuous improvement
  • Supportive of our people
  • Esprit de corps (pride, fellowship, and a common loyalty)
  • Honoring the legacy of the agency and passionately creating its future

This position is located in Sacramento, the capital of California and the county seat of Sacramento County. Sacramento is located at the confluence of the Sacramento and American Rivers and is connected to the San Francisco Bay by a channel through the Sacramento River Delta. The Mediterranean climate is characterized by damp, mild winters and hot, dry summers. Sacramento is a place where different interests, tastes, and lifestyles abound, with something to accommodate all of them.

The city of Sacramento is the cultural and economic center of the Sacramento metropolitan area, the sixth largest city in California and the 35th largest in the U.S. Local universities include California State University, the University of the Pacific’s McGeorge School of Law, and the University of California, in nearby Davis. The UC Davis Medical Center, a world-renowned research hospital, is one of several premier hospitals in the Sacramento region. Construction of a new $3.75 billion, 14-story hospital tower and five-story pavilion is underway on the UC Davis Med Center campus.

The Sacramento region is experiencing a profound shift in its competitive position, in large part due to an influx of entrepreneurs, businesses, creative professionals, and remote workers looking to escape costly urban living. Hundreds of residential units will open next year in the central city grid, and even more are in advanced planning stages.

The greater Sacramento area is a top employer in life sciences and health services. As part of the agriculturally rich Central Valley, Sacramento is at the forefront of agritech innovation and is considered America’s Farm-to-Fork capital.

Sacramento is also home to the NBA Sacramento Kings, the Sacramento River Cats (the San Francisco Giant’s AAA baseball team), and the Sacramento Republic FC, a USL Professional soccer team. The Golden 1 Center, a high-tech basketball and entertainment arena and the home of the Kings, opened in 2016, starting a downtown renaissance.

The Crocker Art Museum is one of the leading art museums in California. Plans are underway for the development of an adjacent park into a public, art-focused gathering place. The Sacramento metropolitan area boasts more than 200 parks, four public golf courses, and is known for outdoor recreation including hiking, skiing, canoeing, kayaking, running, and biking.

The world-renowned Napa Valley is an hour’s drive away. San Francisco, Lake Tahoe, and more than a dozen ski resorts are less than a two-hour drive from Sacramento. Sacramento International Airport handles non-stop flights to and from approximately thirty-five U.S. destinations (including Hawaii), as well as Canada and Mexico.

For more information, visit the Greater Sacramento Economic Council’s website


The excellent benefits package includes four weeks of vacation a year for the first five years, then five weeks every year thereafter. Sick leave of 48 hours for years one and two, and 80 hours every year thereafter. 403 (b), medical, dental and vision paid by SCH. FSA, company paid life/AD&D, LTD, employee optional short-term disability, voluntary accident, and voluntary life insurance.  The competitive base salary range is $190,000-$210,000, plus bonus potential in the 3-10% range.

Pre-screened, selected candidates will be invited to interview in Sacramento with the Search Committee on Monday, June 1, 2023, with second interviews the following morning.


For confidential consideration, at your earliest possible convenience and no later than COB on May 5, 2023, please email your chronological resume — to include description and size of current/prior organizations and responsibilities — and compensation expectations to:

SCH notes that fingerprints are required as part of the background checks.

We strongly encourage and welcome applications from all qualified persons regardless of their race, sex, gender identity and expression, disability, religion/belief, sexual orientation, or age.


Ms. Tiffany Frisa, Client Services Associate