Program Director – Board of Child Care


Baltimore, MD

What is this job? 

The Program Director provides effective leadership and management to uphold The Board of Child Care’s Trauma Informed Care Culture for clients, families, to contribute to lasting sustainable change. The Program Director provides adaptive leadership through supportive coaching and mentoring to direct care, clinical and supervisory staff to inspire and encourage our workforce and promoting integrity. He/She ensures the creation of strong systems and methods of for performance excellence, while supporting the teams to embrace possibilities and develop creative solutions to support the demands of the program. The Program Director ensures the fidelity of the program components and ensures that systems of accountability exists to sustain the treatment expectations. The Program Director is an essential member of the care team and provides leadership to convene the team and ensure that there is multidisciplinary representation to work effectively and respectfully together on behalf of the child and family. This position is responsible for targeted program outcomes.


  • Trauma training & certification
  • CEUs
  • Licensure expenses fully covered
  • Comprehensive benefit, incentive, and wellness package

What is this company?  Board of who? 

Board of Child Care (BCC) is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations.  You would join about 800 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community.

What does this job do specifically?

Essential Functions:

  • Model and act in accordance with BCC’s core values.
  • Demonstrate and practice trauma informed leadership.
  • Demonstrate and practice BCC’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
  • Demonstrates adaptive leadership through supportive coaching and mentoring to direct care personnel, clinical supervisory staff and program leaders. Shall provide regular guidance and training opportunities for all members of the care team. Responsible for the professional development and wellness of the department. Recognizes the importance of addressing secondary trauma for staff. Ensures talent’s progress is assessed through annual evaluation.
  • Maintains primary responsibility for Caminos Shelter and Long Term Foster Care Program operations and outcomes. Responsible for recruiting, interviewing, and onboarding new employees for the department.   Integral in the orientation process for staff, providing information on the federal regulations and governing principles of the program as well as teaching clear expectations of the positions.
  • Responsible to provide ongoing support to care team members in the milieu and during meetings with internal and external stakeholders.
  • Ensures accurate and timely completion of documentation and programmatic reports as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.
  • Acts as the primary liaison for outside stakeholders, including the Office of Refugee Resettlement and Immigration Customs Enforcement.
  • Provides leadership for the program through presence in the units to role model and provide support and coaching for the care team, as well as provide opportunities to witness, demonstrate, and reinforce Trauma Informed Practices.
  • Develop and maintain emotional intelligence for effective self-care.  Model effective self care practices for his/her direct reports and program staff.
  • Develops systems of accountably and ensure that the policies and procedures of BCC are alive and delivered consistently throughout the program.  When necessary will identify the need for corrective action.
  • Provides effective communication across departments and programs to ensure consistency of expectations, as well as work effectively as a member of the interdisciplinary team.
  • Ensures that treatment services are provided to all youth and families 24/7 in keeping with COMAR, CARF and organizational standards. Ensure that there is an effective and efficient system of coordination for staff utilization related to the complexity of youth and families, i.e. transportation, crisis support, behavior management and education.
  • Oversee the supportive resources for the program, i.e. recreation, spiritual life, etc. to ensure maximum benefits of integration.  Supports the members of the care team in the coordination and implementation of case management, clinical, educational, medical and other programmatic services.  Ensuring that service delivery occurs in a safe and secure manner, maintains compliance with applicable federal requirements while also supporting the treatment philosophy of the agency and ensures a diverse offering of opportunities for youth exposure, acculturation and participation, as well as clear expectations to staff about their role to facilitate.
  • Demonstrates an understanding of the value of cultural diversity, including the ability to develop systems and practices that are inclusive of diverse staff members and responsive to the cultural needs of the client population served.
  • Demonstrates knowledge of and familiarity with both Board of Child Care and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.
  • Fulfills the responsibility of Caminos On-Call and Administrator On-Call on a rotating basis.
  • Ability to effectively express ideas clearly and concisely, orally ad in writing; computer literate.
  • Able to develop effective behavioral interventions and strategic using sound, objective decision making.
  • Ability to organize staffing and therapeutic programming.
  • Able to engage children in positive decision-making.
  • Ability to supervise staff to ensure they engage children in a positive and effective manner.
  • Able to work cooperatively with others.

Required Education and Experience

  • Master’s Degree in related field from an accredited College or University with three years’ experience in management.
  • Master’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science degree and, 2 years of experience in program management.
  • Certification as a Program Administrator (CRCCPA) through the MD Board for the Certification of Residential Program Professionals within the first 6 months of employment.

Preferred Education and Experience

  • Clinical Licensure to include LGSW, LCSW-C, LGPC, LCPC
  • Ability to read, write, and speak Spanish.

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Board of Child Care is an equal opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.