Campus – Camarillo, CA
Nonprofit – Social Services
Under the direction of the Chief Operating Officer (COO), the Stepping Stones-Program Manager is responsible for overseeing the day to day operations of the transitional housing program. This includes direct supervision/training of THPP-NMD staff, implementing the rules and regulations of community care licensing, and maintaining a therapeutic environment within the housing facilities. In addition, the position requires coordination with both Casa Pacifica program staff as well as with outside agencies.
This role helps to carry out the mission of Casa Pacifica and collaborates with the Development office regarding; administrative support, media involvement, conducting tours of the facility, and serving as a representative of Casa Pacifica at selected community events.
DUTIES AND RESPONSIBILITIES:
Stepping Stones- Program Manager Role
- Oversees the day to day operations of the THPP-NMD program. This includes active supervision of resident house advisor (RHA), per-diem staff, Transition Facilitators (TF)/Clinicians, interns, TF and other direct care staff that work within the housing program.
- Shows dedication to promoting a positive work culture.
- Demonstrates excellent organizational skills and can manage multiple tasks with accuracy and efficiency.
- Takes a lead role in program growth and development through strategic planning and related goal tracking.
- Assists in the identification and writing of relevant grants.
- Ensures that all pertinent staff implement the rules in the plan of operation. This includes ensuring that new CCL rules and regulations are integrated into the plan of operation and carried out by pertinent staff.
- Facilitates Independent Living Plan meetings. This includes ensuring the non-minor dependent (NMD) is meeting the requirements of Extended Foster Care and addressing any housing violations through the use of the disciplinary process.
- Assists the staff in maintaining a safe living environment and completing and/or ensuring staff complete incident reports when necessary.
- Manages personal stress with professionalism.
- Models professional flexibility and open-mindedness for supervisees.
- Supports staff in working through conflicts with NMDs and demonstrate a strengths-based perspective in team meetings and when conducting supervision.
- Facilitates weekly staff meetings as well as conducting emergency meetings when needed.
- Apprises the COO of the overall “state of the program” through regular communication
- Ensures that TF or TF/clinician meet weekly (or as needed) with NMDs to ensure progress is being made on their individualized TILP. Additionally, ensure that TFs, RHA, and clinician complete tasks to formally open and close NMDs within the housing program.
- Ensures TFs complete all necessary written reports regarding NMDs.
- Ensures all licensure requirements are met in a timely manner.
- Completes monthly reports to contracting agencies and coordinates with referral authorities to facilitate housing interviews, tours, and opening paperwork.
- Maintains positive relationships with county social workers and HSA supervisors to support effective collaboration.
- Acts as a liaison with placement agencies and community services and works closely with internal Casa Pacifica departments, mental health and child protective services, as well as law enforcement agencies, schools, employers, health and welfare, and recreation agencies to provide coordinated care
- Actively oversees staffing to ensure that adequate coverage is maintained. This includes creating staffing schedules and arrange for relief staff when needed.
- Maintains active participation in the oversight of the THPP-NMD budget and practices cost-effective measures to ensure for efficient operating costs. This includes oversight over petty cash and ensuring the houses are properly stocked with mandatory items.
- Completes intake paperwork consistent and ensure all necessary paperwork in included in their chart consistent with CCL regulations when accepting a NMD into the THPP-NMD. In addition, ensure the NMD is oriented to the housing program, they receive keys, understand the program rules, and obtain a welcome kit.
- Oversees the integration of volunteers and coordinate activities for NMDs to encourage greater participation in community activities.
- Work with the transportation department and THPP-NMD staff to ensure mandatory transportation is provided.
- Supports the staff in utilizing the Transition to Independence Process Model (TIP): Living Situation, Employment and Career, Educational Opportunities, Community Life Functioning and Personal Effectiveness and Wellbeing. Assist staff with using the TIP skills to support NMDs in becoming self-sufficient and developing life skills in the area of life functioning that she/he desires to focus on.
- Ensures that staff receive necessary training consistent with CCL regulations.
- Provides written performance evaluations at the conclusion of staff’s probationary period and then annually thereafter. Also, carries out disciplinary actions as needed to the staff.
- Ensures documentation is completed in a timely manner by turning in approved notes within 48 hours of service. Provide clinical documentation of services provided.
- Supervises and co-signs the notes of staff, as appropriate.
- Maintains the ability to be on-call evenings and weekends. as needed.
- Assists in program development and staff training to ensure the milieu is positive, strengths-based and therapeutic in design.
- Attends outside training events and conferences, as requested.
- Maintains compliance with all local, County, State, and Federal government regulations to include Title 22, Division 6, and prepares reports required by regulatory agencies.
- Maintains confidentiality in all matters within the organization with respect to personnel, operations and clients.
- Performs other duties as assigned from time to time.
- Provides Transportation using personal vehicle as needed.
- Assists other Development staff as needed, including assistance with projects, meetings, events, etc.
- Needs to be organized and able to function well in a busy environment.
- Uses proactive measures to ensure all facets of operation work collaboratively,
- Performs other duties as required.
Please note: this position will not be offered as a remote work style
EDUCATION and/or EXPERIENCE: Master’s degree of higher from an accredited university or college in any one of the following areas (MFT, child psychology, child development, counseling psychology, social psychology, clinical psychology, educational psychology, social work or education with an emphasis on counseling. Or, licensed eligible clinician or intern (working on hours, registered with the BBS/APA) with a minimum of three years’ experience working with severely emotionally disturbed adolescents and young adults preferred.
In addition to the degree specifications, a program manager for a Transitional Housing Placement program for nonminor dependents shall have a minimum of two years’ experience in a public or private child welfare social services setting or specific experience working with transition age youth who are 16 to 24 years of age, inclusive.
CREDENTIALS: ASW, MSW, MFTI, MFT, SAFE certification, preferred; Community First Aid and Cardiopulmonary Resuscitation (CPR) certification, preferred.
OTHER SKILLS AND ABILITIES: Ability to use various computer software and proficient in Microsoft Office programs. Knowledge of Title 22, Division 6 licensing requirements. Excellent organizational, communication and leadership skills. Strong human relations skills and excellent interpersonal skills.
Valid California Driver’s License with clean driving record. Use of personal car is required; mileage reimbursement. Must have proof of insurance. Must maintain a positive driving record; report tickets and driving points to Program Manager as they occur. Abides by Casa Pacifica travel policy.
- Analytical and Critical Thinking
- Ethics and Integrity
- Initiative and Productivity
- Judgement and Problem Solving
- Teamwork and Relationships
Casa Pacifica Offers:
- Competitive Wages
- Comprehensive Benefits package, including 401k with up to 5% fully vested employer matching contributions made after first year of service
- Medical, Dental & Vision Insurance options
- Flexible Spending and Dependent care programs
- Excellent Training opportunities
- Education/Tuition Assistance programs
- Discount Gym and Wellness options
- Group Discount Pet Insurance
- Aflac Critical Illness, Accidental & Dental supplemental plan options
- Employee Assistance Program
- Free Confidential Crisis Line 24/7 (365 days a year)
- 4 face-to-face or telephonic sessions per issue, i.e.,
- Stress, Anxiety, Depression
- Life transitions
- Grief and Loss
- Conflict Resolution
- Substance Abuse
- Work-Life Counseling
- Free Legal and Financial Consultations
- Identity Theft Recovery Services
Casa Pacifica restores hope, enhances resilience, and strengthens community connections for children, young adults, and families.
We are a diverse and inclusive team providing excellent services to all our communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.
Casa Pacifica is proud to be an equal employment opportunity employer; all applicants will be given full consideration under state, local, and federal law.