Case Manager (Home Study and Post Release) – Endeavors

Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.

We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.

OUR VISION

We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.

We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.

JOB PURPOSE:

The Home Study and Post-Release (HSPS) Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody. The HSPS Case Manager will Coordinator works in collaboration with program staff and supervisors to cultivate a client-centered and trauma-informed approach to service provisions.

ESSENTIAL JOB RESPONSIBILITIES:

• Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors.
• Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities.
• Facilitate workshops, meetings, or conferences associated with the program, including, creation, management, and delivery of culturally centered instruction, and orientation materials to clients.
• Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation.
• Actively establish, enhance and maintain liaison relationships with key government agencies, and non-profits/ community organizations.
• Comply with policies and procedures governing the program and ensure that the program is operating at maximum efficiency.
• Meet or exceed program productivity expectations on a regular and sustained basis
• Other duties as assigned

Minimum of 1 year of experience relevant to the position and working with vulnerable, immigrant or migrant populations.

  LICENSES: Driver’s License with clean record required.

VEHICLE: Valid driver’s license, access to an automobile, insurance, and willingness to drive to off-site locations, highly preferred. Able and willing to travel domestically up to 25% of time.

WORK LOCATION: Hybrid in Durham County, NC  – cases are assigned within 75-100 miles within the selected case manager’s region. At times, cases will exceed 100 miles. Mileage will be provided for approved travel expenses. Must also be able to work from home in a private space and/or transition to an on-site location as space and public health response allows.

OTHER:

• Proficiency in Spanish/English (written and spoken language skills).
• Knowledge of community resources and ability to connect families to community services
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office applications
• Ability to travel up to 60% of the time to home visits

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.