Ongoing Staff Development: Improving Efficacy and Retention for Direct Care and Supervisory Staff
Room: Excelsior Bay (8th Floor)
Retention of high-quality workers is essential for residential providers. Effective on-going staff training can lead to increased staff retention while also fostering job skills. The presentation will provide 2 examples of how staff development for both direct care staff and supervisory staff can improve agency culture and increase staff retention.
AVAILABLE CERTIFICATES FOR THIS SESSION
In Person: NASW, NY & Attendance
Virtual Recorded: NASW, NY & Attendance
For information on continuing education credits & post-tests click HERE.
Presenters
Chris Delap, BCBA, LBA, LMLP, AS
Director of Behavioral Services , Lakemary Center
Erin Flood, LCSW
Associate Clinical Director of Residential Services , LaSalle School