The Science of Safety: Applications for Direct Care Leaders

Organizations that apply safety science to behavioral health, mental health, and other supportive services improve the safety, reliability, and effectiveness of their work. By leveraging tools like organizational assessment and systems analysis of critical incidents, organizations build team culture and help systems learn and improve. What role do direct care leaders play in moving from cultures of fear to cultures of learning? Join this vital conversation on ensuring quality in our programs.


Lisette Burton, J.D.

Chief Policy and Practice Advisor , ACRC