In the current challenging climate of behavioral health services, innovative strategies are necessary for training skilled employees and monitoring and evaluating the implementation of specific learning programs and clinical initiatives. Devereux Advanced Behavioral Health has developed a unique learning and training model that incorporates best practices in coaching and supervision and utilizes implementation science to create built-in performance and fidelity monitoring. In addition, our commitment to technological innovation led to our development of software applications to assist with program monitoring. These learning programs have been developed for implementation of our clinical initiatives at every tier of our multi-tiered system of support. This presentation will provide an overview of best-practices and evidence base for the development of our learning and training model. The presentation will also walk through how the integration of our learning program, monitoring tools, and dashboards have served to guide implementation of our milieu-based, trauma-informed, preventative management system at Tier 1 and Tier 2 levels of support which are being utilized across our continuum of care in psychiatric residential placements, community group homes and through an in-home behavioral coaching program.
