Position Function:
Working in collaboration with the Training Supervisor, the Trainer enhances employee competencies by facilitating high-quality training programs that improve workplace performance and ensure compliance with regulatory requirements.
Requirements:
Education: Bachelor’s degree in Social Services, Education, Organizational Leadership/Management, or a related field required. Master’s degree preferred. Experience in curriculum development related to human behavior and/or organizational leadership is a plus.
Experience: Minimum of two years of experience delivering instructor-led training using one or more of the following delivery methods: in-person, virtual, webinar video conferencing, or blended learning. Experience using Learning Management Systems (LMS) required. Experience designing training curricula and coordinating training events in an organizational setting preferred. Proficiency with platforms such as Zoom, Microsoft Teams, and other training technologies preferred.
Functional:
- Strong understanding of adult learning principles and instructional design methodologies.
- Familiarity with traditional and modern training tools, techniques, and delivery methods.
- Ability to present complex information clearly to diverse audiences.
- Skill in identifying training needs and sourcing relevant content.
- Ability to design lesson plans, sequence training content, and select appropriate instructional strategies.
- Experience developing and facilitating skill-practice exercises, as well as conducting formative and summative assessments.
- Ability to observe, evaluate, and coach participants to improve skill acquisition.
- Strong organizational, planning, and scheduling abilities.
Working Conditions:
- Primarily office-based with extensive computer use and administrative responsibilities.
- Collaborative environment requiring teamwork and co-facilitation.
- Occasional attendance at public events.
- Evening and weekend work may be required.
- Travel within the DFW area required; occasional statewide and limited out-of-state travel may occur.
- Ability to lift up to 25 pounds.
- Must be able to stand for extended periods and perform physical movements, including bending and squatting, as part of training facilitation.
- Active participation in training demonstrations is required.
Exposure to Confidential Information:
Maintain strict confidentiality and adhere to all policies regarding client, personnel, and organizational records.
Key Expectations/Responsibilities:
Training Development & Facilitation:
- Assess training needs by reviewing evaluation data, analyzing performance trends, and observing staff strengths and development areas across programs.
- Interpret and translate regulatory requirements into clear, engaging training that supports employee development and compliance.
- Select appropriate instructional methods and identify relevant content sources to support learning objectives.
- Design and facilitate skill-based learning activities.
- Deliver structured, high-quality training sessions and monitor effectiveness to ensure consistent learning outcomes.
- Facilitate training for new employee onboarding and ongoing professional development for existing staff.
- Provide train-the-trainer sessions focused on soft skills development and supervisory competencies.
Participant Evaluation & Coaching:
- Observe, evaluate, and coach participants to support skill acquisition and mastery.
- Utilize formative assessment strategies to measure participant progress and ensure achievement of learning objectives.
- Develop and facilitate skill-practice exercises that reinforce training content and workplace application.
Professional Development & Program Support:
- Participate in certification programs to develop subject matter expertise in child welfare, safety, and related topics.
- Remain current on industry trends, best practices, and innovations in training and child welfare.
- Support organizational learning initiatives and contribute to continuous improvement efforts.
- Collaborate with the Training Supervisor and agency leadership to ensure training programs align with organizational goals and regulatory requirements.
#ACH1
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
Education: Bachelor’s degree in Social Services, Education, Organizational Leadership/Management, or a related field required. Master’s degree preferred. Experience in curriculum development related to human behavior and/or organizational leadership is a plus.
Experience: Minimum of two years of experience delivering instructor-led training using one or more of the following delivery methods: in-person, virtual, webinar video conferencing, or blended learning. Experience using Learning Management Systems (LMS) required. Experience designing training curricula and coordinating training events in an organizational setting preferred. Proficiency with platforms such as Zoom, Microsoft Teams, and other training technologies preferred.