Proven Practices for Recruitment & Retention – Retention Strategy Short Course

A chronic challenge for residential service providers, ineffective recruitment and retention can have an out-sized impact on community organizations and the quality of care. But there are steps you can take, right now, to break the vicious cycle of turnover—a particularly pressing issue in today’s challenging market environment.

An Eight (8) –Session, Interactive Virtual Workshop Series

Take part in a learning cohort exploring the most important factors impacting turnover (money isn’t everything!) and tackling common challenges (high turnover in the first year… or in the first month?).

Interactive sessions will have participants learning hands-on, exploring evidence-based concepts, strategies and processes while actively contextualizing these concepts and strategies for their organizations. Dynamically, participants will learn and experiment with and from each other, via pragmatic activities and discussions addressing common challenges and strategies.

Any one of our sessions will be a comprehensive learning experience, but the whole program is also a complete three-month, eight-session short course. Participants who attend at least six of our eight sessions will be recognized and receive a certificate of completion at the ACRC Annual Conference, July 11-14 in Louisville!

Led & Facilitated by the Proven Quality Practices Team

Proven Quality Practices was established to help close the science to practice gap in health and human services – not by prescribing rote solutions, but by supporting the service organizations actually doing the work in our communities. Offering high-quality, impactful education like this series directly leaders of community organizations is core to our mission.

The PQP team has a significant depth and breadth of experience in furthering mission-focused work via holistic non-profit management, implementation science and facilitation, and quality-focused accreditation in the fields of healthcare and human services. We have developed significant subject matter expertise on quality-focused research in these fields, and we offer a broad, synthesizing perspective on common issues facing service organizations and providers.

Peggy McElgunn, Esq.

Kurt Jensen

Zach McElgunn


Workshop 1

April 18th – 12pm CST

The Evidence – Effective Recruitment for Better Retention


Workshop 2

April 25th – 12pm CST

What Works? Lessons from Implementation Science & the Field


Workshop 3

May 2nd – 12pm CST

Managing Change – Putting Better Processes to Work


Workshop 4

May 9th – 12pm CST

The Role of Competence – Retention as an Outcome of Work Done Well


Workshop 5

May 16th – 12pm CST

Effective Support – Training & Coaching for Outcomes & Retention

Workshop 6

May 23rd – 12pm CST

Adaptive Challenges & Sustainability – Decision Support & Feedback

Workshop 7

June 6th – 12pm CST

Implementation Drivers – A Framework for Sustainable Change

Workshop 8

June 20th – 12pm CST

Putting it all Together – Making Better Retention Happen


Due to the popularity of this NOW-CLOSED event, we have established a wait list. Should openings become available prior to April 18th we will contact you and get you in, otherwise we will be scheduling a new series to begin soon. 



$30 Per-Session

$200 Full Series – Discounted

Registration for this event is now closed.

To be placed on a list to register first for the next session, please email Amanda at


$60 Per-Session

$440 Full Series – Discounted

Registration for this event is now closed.

To be placed on a list to register first for the next session, please email Amanda at

Have a question? Let’s talk!

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